We are a society that loves to look in on stuff but not necessarily get involved. We like to investigate but not always to invest; our time, money, resources, etc... If we truly want to make a difference and/or have authentic relationships we are going to have to get beyond investigating and start investing.
We need to learn to initiate conversation, relationships and not just wait on others to step up. Jesus came to seek and save the lost, He took the initiative. We must do likewise because we are motivated by love. But we can never do what Jesus did if we fall into the trap of always depending on what we know about people. What we know about them can hinder us from reaching out to the team.
In order to make a difference in peoples' lives we need to invest our words into people's lives. Words of hope, encouragement and love. We also must invest our time. People don't care how much you know they want to know how much you care. You do that by spending time with them. And lastly we must invest our resources into others lives, be it money, time, talent, influence, etc... When we do these things we will see the world around us change and it will bring glory to God.